RETURN POLICY
Return Policy
At Unique Shop, we want you to be completely satisfied with your purchase. If you're not happy with your order, here's what you need to know:
-
Eligibility
- Returns are accepted within 30 days from the date of delivery.
- Items must be unused, unwashed, and in original packaging.
-
Non-Returnable Items
- Customized or personalized items.
- Sale or clearance items.
-
Return Process
- Contact us at [email/phone number] to request a return authorization.
- Once approved, send the item back to us using the provided return label. You are responsible for return shipping costs, unless the item is defective or incorrect.
-
Refunds
- Refunds will be issued to the original payment method once the returned item is received and inspected.
- Processing may take 5-7 business days after receiving the return.
-
Exchanges
- If you'd like to exchange an item, please initiate a return and place a new order for the desired item.